- UX Research Methods by Jacqueline Tanner
A general overview, with pros and cons, of 17 user research methods.
- 9 User Research Methods & Tools When Creating a New Website by Tom Pretty
A quick read of some basic methods, as well as a listing of commonly-used tools.
- Lyft’s Monal Chokshi on lightweight user research by Jillian Wells
A great conversation with Monal Chokski, Head of UX Research at Lyft.
- How to recruit and plan for ethnographic research by Jess Lewes
A quick description of questions to answer before beginning and a few things to remember when conducting ethnographies.
- Spotless Podcast — Episode 6: Ethnographic Research in Service Design by Billy Kennedy
A conversation about , pros and cons, and tips on conducting ethnographies.
- Ask Better Questions by Quintin Carlson
I’m a big fan of analyzing how we interview and the framing of questions. This is must read for folks relatively new to interviewing.
- Card Sorting The Fast Way by Andrew Coyle
There’s a special place in my heart for card sorting — here’s a wonderful starter guide.
- Card Sorting: Designing Usable Categories by Donna Spencer
- The Beginners’ Guide to Contextual Interviewing by David Travis
A thorough guide to enriching your research practice by conducting contextual interviews.
- Conducting a Solid UX Competitive Analysis by Danforth Media
A competitive analysis is one of the foundational tools of product research — I love this article because it also includes a rubic to assessing competitors.
- How to Take an Audience-First Approach to Competitive Analysis by India White
Pretty interesting take on viewing your competition through the lens of your audience.
- On Surveys by Erika Hall
Surveys can be tricky and misleading, here’s a create examiner of how to approach them better.
- Interviewing Users: How to Uncover Compelling Insights by Steve Portigal
If you haven’t read Steve Portigal, then start. His stories and learnings will up your understanding and practice of interviewing.
- Mental Models: Aligning Design Strategy with Human Behavior by Indi Young
We all have ways of seeing the world and Indi Young does an amazing job of helping understand how those mental models fit into design.
- Experience Mapping by Adaptive Path — Patrick Quattlebaum
- This is Adaptive Path’s Guide to Experience Mapping which is free to download and gives the basics to creating experience maps!