Created cross-functional teams to serve as strategic partners
Created a repository of searchable user findings
Created feedback systems to log and track issues
Conducted and analyzed 50+ user interviews
Conducted 75+ user sessions, including usability sessions, card sorts, contextual walkthroughs, and concept testing
Created and conducted 10+ diary studies
Maintained a user channel in which to share and promote user insights
Produced wireframes, prototypes, sitemaps, and user flows
Created a reusable pattern library (Axure)
Wrote user stories, UI requirements, and technical specifications
Participated in requirement reviews, sprint planning, and QA testing
Conducted product training for all updates and releases
Led efforts to localize language in apps and conduct a site content inventory
Created and led company-wide product trainings
I served as the UX Lead for product design at dscout. I led the team in :
Gathering internal and external user feedback
Brainstorming and designing concepts
Wireframing and prototyping solutions, and
Testing and measuring designs.
I also focused on connecting the product team to users and other dscout employees to the design process, creating cross-functional teams to serve as strategic partners, creating a repository of searchable user findings, and implementing feedback systems to log and track issues.
I worked heavily with development and QA to create the required user stories and technical specifications, and create scripts and protocols to test and measure the designs once released.